Appointment Cancellation Policy

Your space becomes the sanctuary — and I prepare everything to bring the full spa experience to you. Out of respect for your time and mine, please review the policy below:

⏰Cancellations & Reschedules

• Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
• Cancellations made less than 24 hours before your appointment may result in a $50 late cancellation fee, to cover travel and prep time.
• Same-day cancellations or no-shows (under 2 hours’ notice) will be charged 50% of the service total.

💳Deposits

• A non-refundable deposit is required to confirm all mobile appointments.
• This goes toward your total and can be transferred once if rescheduled with proper notice.

🕒Arrival & Timing

• Please ensure your space is ready and accessible at the scheduled time.
• A 10-minute grace period is allowed for unexpected delays. After that, time may be deducted or the session may be canceled depending on availability.

⚠️Special Note for Mobile Appointments:

As a mobile therapist, I block off time not just for your massage, but for travel, setup, and breakdown. Last-minute changes impact my ability to serve others fairly, so I truly appreciate your understanding and communication.